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Hospitality
Housekeeping- Career Choice - Route 1
There are many instances on these pages where rolling your mouse over a graphic can reveal additional information. As well as the routes on this page moving your mouse over the Level numbers reveals information about that level.
Moving the mouse over a qualification that the route intersects will display more information about the route and local or national links in the right hand panel.
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Entry Level
Level 1
Level 2
Level 3
Level 4
Level 5
Level 6
Level 7
Level 8
Entry Level
Level 1Route 1 information
Level 2Route 1 information
Level 3Route 1 information
Level 4Route 1 information
Level 5Route 1 information
Level 6Route 1 information
Level 7Route 1 information
Level 8
Housekeeping- Route 1
Would this route suit me?
Yes, if you:
 want to start earning at 16 and work your way up the career ladder
 want to train while you work and use your learning straight away
 are willing to study in your own time

Qualification Levels

There are eight qualification levels and an entry level in the National Qualification Framework.

The levels shown opposite illustrate the qualification from the National Qualification Framework and the corresponding framework for Higher Education Qualifications.

In addition to the qualifications illustrated there is a wide variety of other vocational qualifications e.g. in IT there are qualifications offered by Microsoft, Oracle and Cisco which can be used to complement qualifcations from the framework.

In many cases it is possible to get in-work training in such qualifications.


Entry Level

Entry level qualifications recognise basic knowledge and skills and the ability to apply learning in everyday situations under direct guidance or supervision. Learning at this level involves building basic knowledge and skills and is not geared towards specific occupations.


Level 1

Level 1 qualifications recognise basic knowledge and skills and the ability to apply learning with guidance or supervision. Learning at this level is about activities which mostly relate to everyday situations and may be linked to job competence.


Level 2

Level 2 qualifications recognise the ability to gain a good knowledge and understanding of a subject area of work or study, and to perform varied tasks with some guidance or supervision. Learning at this level involves building knowledge and/or skills in relation to an area of work or a subject area and is appropriate for many job roles.


Level 3

Level 3 qualifications recognise the ability to gain, and where relevant apply a range of knowledge, skills and understanding. Learning at this level involves obtaining detailed knowledge and skills. It is appropriate for people wishing to go to university, people working independently, or in some areas supervising and training others in their field of work.


Level 4

Level 4 qualifications recognise specialist learning and involve detailed analysis of a high level of information and knowledge in an area of work or study. Learning at this level is appropriate for people working in technical and professional jobs, and/or managing and developing others. Level 4 qualifications are at a level equivalent to Certificates of Higher Education.


Level 5

Level 5 qualifications recognise the ability to increase the depth of knowledge and understanding of an area of work or study to enable the formulation of solutions and responses to complex problems and situations. Learning at this level involves the demonstration of high levels of knowledge, a high level of work expertise in job roles and competence in managing and training others. Qualifications at this level are appropriate for people working as higher grade technicians, professionals or managers. Level 5 qualifications are at a level equivalent to intermediate Higher Education qualifications such as Diplomas of Higher Education, Foundation and other degrees that do not typically provide access to postgraduate programmes.


Level 6

Level 6 qualifications recognise a specialist high level knowledge of an area of work or study to enable the use of an individual's own ideas and research in response to complex problems and situations. Learning at this level involves the achievement of a high level of professional knowledge and is appropriate for people working as knowledge-based professionals or in professional management positions. Level 6 qualifications are at a level equivalent to Bachelors degrees with honours, graduate certificates and graduate diplomas.


Level 7

Level 7 qualifications recognise highly developed and complex levels of knowledge which enable the development of in-depth and original responses to complicated and unpredictable problems and situations. Learning at this level involves the demonstration of high level specialist professional knowledge and is appropriate for senior professionals and managers. Level 7 qualifications are at a level equivalent to Masters degrees, postgraduate certificates and postgraduate diplomas.


Level 8

Level 8 qualifications recognise leading experts or practitioners in a particular field. Learning at this level involves the development of new and creative approaches that extend or redefine existing knowledge or professional practice.


NATIONAL & LOCAL AREA LINKS FOR: 
NVQ 1
If you are starting work in a hotel, perhaps as a Room Attendant or in another accommodation environment, you could gain a work based qualification such as NVQ level 1 in Housekeeping,Customer Service or Multi-Skilled Hospitality Services (www.hab.org.uk).

All of these are assessed in the work place.

Local links



NATIONAL & LOCAL AREA LINKS FOR: 
NVQ 2
An Apprenticeship in Hospitality and Catering (Route F) is a mix of study and direct work experience and covers the main areas of Housekeeping and customer service.

This is a work based training programme offering paid employment and day release at a college or with a training provider.

The programme includes:
  • NVQ Level 2 in Housekeeping www.hab.org.uk
  • Key skills at Level 1 in the Application of Number and Communication
  • Level 2 Customer Service Certificate
  • Employee Rights and Responsibilities
For more information on Apprenticeships visit www.apprenticeships.org.uk

For more information on the Apprenticeship Framework visit www.people1st.co.uk
Local links

You can find out what Apprenticeships are available in the South East by visiting VT Careers Management website www.vtis.com

NATIONAL & LOCAL AREA LINKS FOR: 
NVQ 3
An Advanced Apprenticeship in Hospitality and Catering (Route B - Hospitality Supervision) is also work based, and builds on the Level 2 work through day release at college or with a training provider. The role includes supervising others.

The Advanced Apprenticeship programme includes:

  • NVQ Level 3 in Hospitality Supervision  www.hab.co.uk
  • Level 3 Certificate in Supervision and Management
  • Key skills at Level 2 in the Application of Number and Communication
  • Employee Rights and Responsibilities
For more information on Apprenticeships visit www.apprenticeships.org.uk

For more information on the Apprenticeship Framework visit www.people1st.co.uk
Local links

You can find out what Apprenticeships are available in the South East by visiting VT Careers Management website www.vtis.com

NATIONAL & LOCAL AREA LINKS FOR: 
NVQ 4
Whether you reach Level 3 by the Apprenticeship route, or by working your way up, NVQ Level 4 in Customer Service (www.hab.org.uk) would help you focus on the quality of service delivery.

By this stage you are likely to have a team working for you, so organisational and people skills will be important

Local links


 

NATIONAL & LOCAL AREA LINKS FOR: 
Foundation degree
You could progress from an Advanced Apprenticeship to a Foundation Degree.

A Foundation Degree course will put you on the road to management and will give you specialist skills and help you develop:
  • Work Skills
  • Key Skills such as communication and problem solving
  • General Skills such as reasoning and professionalism
Look on the Foundation Degree Forward site www.fdf.ac.uk/courses/Hospitality_and_Tourism.php or www.ucas.ac.uk for FdAs in Hospitality Management or Hospitality and Event Management

If you want to progress further you can top up a Foundation degree to an honours degree course by transferring into the second or third year of a related course – ask individual Higher Education Institutions about their entry requirements.
Local links



NATIONAL & LOCAL AREA LINKS FOR: 
Honours degree
There are several honours degrees related to Hospitality and International Hospitality more generally.

It might be appropriate to think about a Hospitality Management or more general Marketing course - or one such as Entrepreneurship in Hospitality especially if you want to run your own hotel.

Check www.ucas.ac.uk for courses.

Local links



NATIONAL & LOCAL AREA LINKS FOR: 
NVQ Level 5
The NVQ Level 5 in Management from the Institute of Leadership and Management www.i-l-m.com/qualifications is a generic professional development qualification for senior managers.

It involves knowledge and understanding of key activities relating to the manager’s role, as well as developing skills to improve personal effectiveness.

Those achieving the qualifications are eligible to apply for ILM Member status (MInstLM)

Local links