Career Area
HOSPITALITY & CATERING
The Hospitality and Catering industry provides the public with food, drink and accommodation. It is constantly changing and growing so employment prospects are good for qualified staff.- Hotels offer accommodation for the travel and leisure market as well as conference services to businesses
- The number of food and drink outlets is increasing rapidly - including themed restaurants, fast food outlets, pubs, clubs and pub-restaurants
Jobs range from those preparing food and cooking, serving food and drink, welcoming guests, and housekeeping behind the scenes. All these require managers with higher level business and management skills, especially marketing and people management. Some jobs, such as skilled chefs, are highly creative.
There are many relevant courses to prepare for entry to the industry at all levels and those with ability and who are hard working can progress quickly. Small employers may offer more limited opportunities for promotion so moving between employers may be necessary to progress.
Some people set up their own business, for example a restaurant or small hotel. However, strong practical skills, experience and knowledge of the hospitality and catering industry are needed to ensure success.
(Source: jobs4u)
(Source: jobs4u)
This area looks at just four different job areas in the Hospitality & Catering sector, with three possible career routes for each:
You can get your qualifications by taking vocational courses or studying while in employment as well as by the more traditional full time education route. The important thing is to choose a route that suits you.
Remember these are career pathways, and you can get on or off the pathway at any point!
Mature students without formal qualifications are advised to talk to their local nextstep provider www.nextstep.org.uk One year Access to Higher Education courses give adults without formal qualifications the chance to study at degree level. Contact individual colleges and universities to discuss their entry requirements.
Additional sources of information
The Sector Skills Council for Hospitality & Catering is People 1st www.people1st.co.uk
UK Skills Passport www.theskillspassport.co.uk has a qualifications guide to the industry
Springboard UK www.springboarduk.org.uk/regional/london has careers information for hospitality, leisure, travel and tourism
The Hotel and Catering International Management Association (HCIMA) www.hcima.org.uk is developing a new suite of qualifications at Levels 2, 3 and 4
www.caterer.com has careers advice and jobs information for those wanting to work in the Hospitality and Catering sector
TheBritish Hospitality Association www.bha-online.org.uk is the national trade association for hotels, restaurants and caterers
In the South East Region, Centres of Vocational Excellence for Hospitality and Catering are:
- Thanet College www.thanet.ac.uk
- Isle of Wight College with Hospitality Training Partnership www.iwightc.ac.uk
What else should I be doing?
There’s a lot you can do to help your Hospitality and Catering career outside formal learning:
- look for work experience that involves face to face contact with customers
- get a part time job in a hotel, bar or restaurant so you can see what goes on
- improve your team working skills
- develop your personal skills – especially communication (including using the phone)
- develop your people skills
- read trade magazines such as Caterer and Hotelkeeper
- become a student member of the HCIMA


